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Shipping + FAQ's


Shipping


Standard delivery times within the United States via USPS (standard shipping)

2-4 business days for within Richmond.

5-6  business days for within the United States.

These time frames are not guaranteed, as weather and other factors can affect delivery.

Please note, shipping rates will be calculated at checkout.


Do I have to pay for shipping?

Domestic shipping is free, however if you reside outside of the United States, you will have to pay for shipping.


What countries do you currently ship to?

International


Is it possible to track my order?

Yes it is, we will send you an email containing your tracking number shortly after you receive your order confirmation email.


When will my order be shipped out?

Your order will be mailed out 1-3 business days after the time it was placed. If your order was placed on the weekend, your order will be mailed out the following business day.


FAQs:


Are your watches unisex?

Yes, our watches are designed to be unisex.

Do you offer various watch sizes, I'm worried it won't fit my wrist.

Currently, we only have a 40mm watch case size. We chose this size because it's ideal for both sexes to wear. Please refer to the dimensions section on the product pages.


Can I change my order after it's been completed?

Yes, within 24 hours. Please send us an email at apollospalacerva@gmail.com


How do I find out about the latest updates.

´╗┐Sign up to our mailing list. You'll also receive exclusive discounts for becoming a member.


I've sent an email regarding my order to you but have yet to receive a reply.

We usually take 1-3 business days to respond to general inquiries.